Let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your Fitbit device each time your device syncs. Fitbit app Firmware updates only become available if you allow the Fitbit app to run in the background. You may need to adjust your phone's settings to allow the Fitbit app to. The free Fitbit Connect software allows your Ultra to sync stored data to your Fitbit.com Dashboard. Installing the Fitbit software on your Mac 1.!Go to 2.!Verify that Mac is highlighted and click the Download button. 3.!Go to your downloads folder and open the.dmg file. THE FITBIT APP Live a healthier, more active life with Fitbit, the world’s leading app for tracking all-day activity, workouts, sleep and more. Use the app on its own to track basic activity and runs on your phone, or connect with one of Fitbit’s many activity trackers and the Aria Wi-Fi Smart Scale to get a complete picture of your health.
Fitbit occasionally releases free feature enhancements and bug fixes for your device through firmware and Fitbit OS updates. For details about each type of update, see What's changed in the latest Fitbit device update? and What's changed in the latest Fitbit OS update?
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For troubleshooting instructions, see Why can't I update my Fitbit device?
Note: We release updates to all customers in phases. If an update is available but you don’t see it, check the app again later.
How do I update my Fitbit device?
Before you begin the firmware update, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet. Note the following:
- If you update your device at midnight (when your step count resets) you may see an inaccurate step count for 24 hours.
- Updates may take up to an hour or more to complete.
- Let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your Fitbit device each time your device syncs.
- Firmware updates only become available if you allow the Fitbit app to run in the background. You may need to adjust your phone's settings to allow the Fitbit app to run in the background.
- With your charged Fitbit device nearby, open the Fitbit app.
- Tap the Today tab > your profile picture > your device image.
- Tap the pink Update button. This option only appears if an update is available.
- Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update. After you start the update, a progress bar appears on your device and in the Fitbit app until the update is complete.
- If you have trouble updating your device, see Why can't I update my Fitbit device?
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- Confirm you have the latest version of Fitbit Connect:
- Click the Fitbit Connect icon located near the date and time on your computer.
- Click Open Main Menu.
- Click Troubleshooting.
- Below the Fitbit Connect number, click Check for updates.
- Go back to the main menu and click Check for device update.
- When prompted, log in to your Fitbit account.
- If an update is available, follow the on-screen instructions and keep your device close to your computer during the update. After you start the updates, a progress bar appears on your device and in Fitbit Connect until the update is complete.
- If you have trouble updating your device, see Why can't I update my Fitbit device?
Your Fitbit scale automatically checks for updates. When an update is available, the scale downloads and installs the update. If you step on your scale and see a progress bar, the scale is currently checking for updates. Wait until it's done to complete a weigh-in.
How do I find the version number for my Fitbit device?In the Fitbit app, tap the Today tab > your profile picture > your device image. The firmware version number appears under your device's name.
On the fitbit.com dashboard, click the gear icon and select your device to find the firmware version.
On certain Fitbit devices, find the firmware version in the Settings app > About or Device Info.
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